Insurance Options and Self-pay

Milk Medic is proud to partner with Wildflower Health for Cigna covered lactation visits. If you are a Cigna member, click the link below that says "Wildflower/Cigna" to verify your insurance information. The process is quick and secure, and you’ll receive confirmation of your coverage directly through Wildflower Health. 

If approved for these services, insurance plans may cover up to 6 lactation consultations.  

Some insurance plans are accepted through The Lactation Network (TLN). TLN is an organization that helps provide lactation services to families in need by connecting them with insurance-covered lactation consultations, handles the paperwork, and bills your insurance directly. TLN works with most of the following: 

• BCBS (Illinois & Rhode Island ONLY) 
• First Health 
• First Choice Health
• Imagine Health 
• Meritain (Certain states)
• Multiplan 
• PNOA
• Sutter Health 
• UHC (HMO & Commercial plans; for in-person consultations only)
• VA CCN plans - Optum East (regions 1-3)
• Velocity

*Milk Medic is not involved in the financial arrangements with your insurance provider.

Over the past year, insurance policies around lactation care have shifted significantly. At this time, Blue Cross Blue Shield (BCBS) in Tennessee does not credential IBCLCs. 

What this means for our clients:
You’ll pay for your lactation visit at the time of service. After your appointment, we’ll provide a detailed superbill that you can submit directly to your insurance for possible reimbursement.

This approach is similar to how many families accessed lactation care prior to the involvement of third-party billing companies, and we’re here to guide you through the process.

If you have Aetna or Tricare insurance plans, please DO NOT fill out The Lactation Network or Wildflower inquiry form. Milk Medic is able to bill these insurance plans directly, so there is no need to go through a third-party verification process. We kindly ask that you let us know your insurance provider when filling out your contact information. 

Depending on the terms of your individual health insurance plan, you may be eligible for partial or full reimbursement for lactation services. Upon request, a detailed superbill can be provided after your appointment, which you may submit directly to your insurance provider for consideration. Please note that reimbursement is not guaranteed and is subject to the specific coverage and out-of-network benefits outlined in your policy.

We accept the following payment methods for self-pay clients:

• Cash
• Check
• Square